The DCX Quality Exchange has been collecting quality metrics from participating companies since 2005. Through the analysis of this Quality Incident data, categorized by work scope and dollar value, has enabled the identification of high-risk areas for the industry.
Through the development and sharing of targeted programs, the Quality Exchange has been able to eliminate much of the high-risk challenges the industry has had, while identifying and addressing new high-risk elements as they occur.
The following publication provides an overview of quality metrics in construction, as well as an overview of 15 years of industry collected Quality Incident data.